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Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Exceptional service
Spacious rooms
A bit isolated
Older furniture
8.2/10
Great
Rooms
7.4
Location
7.8
Service
9.8
Dining
7.0
Guest reviews
8.2/10
based on 5 reviews
9.0
9.0/10 based on 78 reviews
Dale
United States of America,
February
2025
7.0/10
I had a wonderful visit to Oaxaca, staying at Boutique Casa Los Cantaros. The hotel has a quaint charm but is a bit far from the town center, which was fine since we spent most of our time exploring. The service was excellent, especially at Mesquite, where the food was delightful. However, La Bisnaga had great food but disappointing service. Overall, it was a memorable trip with various exciting activities and cultural immersions, but some locations were tricky to navigate.
Rooms
7.0
The rooms were spacious but could use some updates, as some furniture seemed older.
Service
9.0
The personal attention from the staff was exceptional, especially from Cristina who helped with my airport pickup.
Location
6.0
While located away from the historical center, it offered a peaceful retreat but required some travel time to reach main attractions.
Dining
7.0
The dining experience varied; Mesquite was fantastic while La Bisnaga had delicious food but poor service.
Facilities
6.0
Facilities were adequate, but some areas could benefit from better maintenance.
Exceptional service
A bit isolated
Peggy
United States of America,
February
2025
9.2/10
I had a wonderful experience at this hotel, thanks to the personal attention from Cristina and the rest of the staff. The location is perfect, just a stone's throw from the Instituto Cultural Oaxaca, making it super convenient for my Spanish studies. However, it can feel a bit away from the busier parts of town, so if you're looking for constant hustle and bustle, this may not be the spot for you.
Rooms
9.0
The rooms were beautifully maintained and had great air conditioning, which worked perfectly.
Service
10.0
Cristina and the staff provided outstanding service, going above and beyond to cater to my needs.
Location
9.0
The hotel is ideally situated in the charming Reforma neighborhood, just moments from my Spanish school and near the main tourist area.
Dining
Facilities
8.0
The hotel features lovely art installations, adding to its unique character. Though I didn't use any additional facilities like a gym or pool, the environment was inviting.
James
United States of America,
February
2025
7.6/10
I had a lovely stay at this hotel, especially due to the personal attention from Cristina and her staff. The location is ideal for Spanish learners, being just steps away from the Instituto Cultural Oaxaca. While the atmosphere was great, I did encounter a noisy street out front, and some aspects of the room felt outdated. Overall, it provided great value for the price, but there were a few drawbacks to consider.
Rooms
6.0
The room was spacious and clean, but I found the furniture quite old and the shower had some issues with water drainage.
Service
10.0
Cristina and the team were incredibly attentive, picking me up from the airport and catering to my needs even during a busy season.
Location
7.0
The hotel is conveniently located across the street from the Instituto Cultural Oaxaca, but it's next to a busy avenue which can be noisy.
Dining
Facilities
7.0
The hotel had beautiful decor with art installations, but the older furnishings took away a bit from the overall experience.
Attentive service
Noisy street
Kenneth
United States of America,
December
2024
9.0/10
I had a wonderful stay at this charming hotel located just a block from the Instituto Cultural Oaxaca. The personal attention I received from Cristina and the staff was exceptional, making me feel truly valued as a guest. The building itself is beautiful, and the air conditioning worked perfectly. However, I noticed some previous noise complaints about construction, but luckily that seems to have been resolved. Overall, it’s a great choice for its value and location, though the surroundings might not be ideal for everyone.
Rooms
8.0
The rooms were spacious and well-appointed, but could use a little updating.
Service
10.0
The service was outstanding, especially with Cristina picking me up from the airport and attending to all my needs.
Location
9.0
The location is perfect for anyone studying at the Instituto Cultural Oaxaca, being just a short walk away, while also offering a nice balance between a quiet neighborhood and proximity to the main tourist area.
Dining
Facilities
9.0
The hotel had beautiful art installations and well-functioning air conditioning, contributing to a pleasant stay.
Leonard
United States of America,
December
2024
8.2/10
I had a pleasant stay at this hotel, which is just a short walk from the Instituto Cultural Oaxaca. Cristina and the staff provided outstanding personal attention, even picking me up from the airport. However, while the location was quiet and upscale, the construction noise from the nearby avenue was a minor inconvenience. The air conditioning worked well, but the hotel is not situated in the historical center, which could lead to longer travel times if you're planning to explore those areas extensively.
Rooms
7.0
The rooms were spacious and clean but had some issues with water in the shower.
Service
10.0
Cristina and the staff provided exceptional service, making me feel welcomed and catered to.
Location
8.0
Ideally located near the Instituto Cultural Oaxaca, though a bit far from the main tourist areas.
Dining
Facilities
8.0
The hotel had beautiful art installations and an inviting atmosphere.
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